The 'Extras' line in your monthly statement normally refers to the total charges you've accrued for estimated miles (e.g. if you unplugged the Miles Tracker without our permission).
 
But it can also be used to display other charges or credits we've made to your account. Any charges or credits to your account should have been explained in advance in your app or by email.
 
If you still don't understand your statement, just get in touch with our team using the live chat in your app.

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