Unfortunately, if we can't track your mileage, we need to estimate it.
The most common cause of estimated miles is because the Miles Tracker has been unplugged without our permission. Each day you’re unplugged you’ll automatically be charged 150 miles at your per-mile rate.
If you have any questions, or don’t think you should have been charged then get in touch. Reach us by calling 0330 088 3838 (we're available during weekdays from 9 'till 6) or by using the live chat in your app.