Our claims line is open 24/7 all year round and you can report a claim by calling 0330 088 3838.

Our Customer Experience team is available by phone and live chat between 9am - 6pm on weekdays and 10am - 6pm on weekends and Bank Holidays.

Outside these hours you can get in touch by emailing support@bymiles.co.uk, and we will get back to you within 48 hours.

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