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Common questions about our pay-by-mile policies
Common questions about our pay-by-mile policies
New to pay-by-mile car insurance? Probably best you start reading here.
44 articles in this collection
Written by
Kitt
What are the requirements for creating a password for my By Miles account?
Forgotten, Login, Username, Password, Reset
Written by
Kitt
Updated over a week ago
What are your opening hours?
Contact, Telephone, Claims, Support
Written by
Kitt
Updated over a week ago
Can I use my policy to get my car if it's been impounded?
A question about release of a car from a pound if its been impounded
Written by
Kitt
Updated over a week ago
What happens if I drive more than the mileage I estimated in my quote?
Exceed, Annual, Estimated, Mileage, Quote
Written by
Kitt
Updated over a week ago
How do monthly payments work?
Direct, Debit, Monthly, Mileage, Payments
Written by
Kitt
Updated over a week ago
What's the catch? How come you're so much cheaper than my renewal from my current insurer?
Catch, Price, Quote, Understand, Difference
Written by
Kitt
Updated over a week ago
Do you provide temporary cover?
Temporary, One day, Short, Term, Cover
Written by
Kitt
Updated over a week ago
How does pay-by-mile work?
Pay-by-mile, Monthly, Premium, Calculated, Miles
Written by
Kitt
Updated over a week ago
Can I purchase a policy to start today?
Same day, Cover, Start, Policy, Today
Written by
Kitt
Updated over a week ago
What happens if I go over my annual mileage estimate?
Annual, Mileage, Estimate, Quote, Charges
Written by
Kitt
Updated over a week ago
What does registered keeper mean?
Registered keeper, registered, keeper, owner, V5, logbook, log book
Written by
Kitt
Updated over a week ago
What does legal owner mean?
Legal owner, legal, owner, registered keeper, keeper
Written by
Kitt
Updated over a week ago
Will you update the MID when I get pay-by-mile insurance?
MID, Database, Insurance, Tell the MID, Let MID know
Written by
Kitt
Updated over a week ago
Why is my final quote price different to my quick quote?
Quote, Quick quote, Price, Changed, Different
Written by
Kitt
Updated over a week ago
When was By Miles started?
By Miles, Founded, How long, Been around, Start selling
Written by
Kitt
Updated over a week ago
Where can I view your Terms of Business, Privacy Policy, Cookies and Terms of Use?
Terms, Business, Privacy, Cookies, Use
Written by
Kitt
Updated over a week ago
Is my No Claims Discount (NCD) affected if I join By Miles?
Claims, Discount, NCD, Protection, Premium
Written by
Kitt
Updated over a week ago
How do I get proof of my No Claims Discount (NCD)?
Claims, Discount, NCD, Bonus, Proof
Written by
Kitt
Updated over a week ago
What payment methods can I use?
Payment, Card, Cost, Fees, Billing
Written by
Kitt
Updated over a week ago
Who underwrites your insurance?
Underwriter, AXA, Claims, Insurance, Payout
Written by
Kitt
Updated over a week ago
What does 'common law partner' mean in relation to adding an additional driver?
Partner, Definition, Relationship, Additional, Driver
Written by
Kitt
Updated over a week ago
Is this a black box policy? What driving data do you record and how is it used?
Black, Box, Driving, Record, Data
Written by
Kitt
Updated over a week ago
I have a classic car without an OBD-II socket, can you insure it?
Classic, Insurance, OBD-II, Socket, Fitment
Written by
Kitt
Updated over a week ago
I already tell my insurer how much I drive. How is pay-by-mile different?
Annual, Mileage, Driven, Pay-Per-Mile, Cost
Written by
Kitt
Updated over a week ago
How secure is my data?
Data, Process, Security, GDPR, ISO 27001
Written by
Kitt
Updated over a week ago
I won't be driving my car for a while. What should I do?
Policy, Fees, Costs, Unused, Car
Written by
Kitt
Updated over a week ago
If I have to take a long trip, will I be charged anything extra?
Long, Journey, Charge, Mileage, Fees
Written by
Kitt
Updated over a week ago
Can I visit By Miles?
Visit, Meet, Founders, Insurance, Headquarters
Written by
Kitt
Updated over a week ago
Can I speak with By Miles on the phone?
Telephone, Call, Claims, Support, Contact
Written by
Kitt
Updated over a week ago
Are you like Zego?
Zego, Commercial, Temporary, Insurance, Cover
Written by
Kitt
Updated over a week ago
Are you like Cuvva?
Cuvva, Temporary, Insurance, Friend, Cover
Written by
Kitt
Updated over a week ago
What does 'spouse' mean in relation to adding an additional driver?
Spouse, Partner, Definition, Additional, Driver
Written by
Kitt
Updated over a week ago
Can I save if I'm a safe driver?
Safe, Driver, Scoring, Black Box, Savings
Written by
Kitt
Updated over a week ago
What happens if the Miles Tracker detects that I'm speeding?
Black Box, Speeding, Scoring, Charges, Police
Written by
Kitt
Updated over a week ago
How do I contact you at the weekend or on bank holidays?
Contact, Telephone, Claims, Support, Weekend
Written by
Kitt
Updated over a week ago
Can I protect my No Claims Discount (NCD)?
Claims, Discount, NCD, Bonus, Protection
Written by
Kitt
Updated over a week ago
Do I need to take my insurance certificate with me if I go abroad?
Insurance, Certificate, Copy, Overseas, Abroad
Written by
Kitt
Updated over a week ago
Would I need to keep a record of my mileage or journeys?
Record, Mileage, Journey, Pay-per-mile, Tracker
Written by
Kitt
Updated over a week ago
How easily can I switch to By Miles?
Switch, Pay-per-mile, Cancellation, Quote, Fees
Written by
Kitt
Updated over a week ago
Is there a limit on how many miles I can drive?
Mileage, Limit, Long, Journey, Fees
Written by
Kitt
Updated over a week ago
What do you mean by a 'low-mileage' driver?
Low, Mileage, Driver, Journeys, Discount
Written by
Kitt
Updated over a week ago
What is an OBD-II socket?
OBD-II, Socket, Port, Location, Fitment
Written by
Kitt
Updated over a week ago
How do I make a suggestion or complaint?
Suggestion, Complaint, Support, Problem, Contact
Written by
Kitt
Updated over a week ago
You're a new company, what happens if you close down?
New, Company, Close, Down, Protected
Written by
Kitt
Updated over a week ago