What to do when making a claim

Stay cool, calm and get in touch with us. Find out more in this section.

12 articles in this collection
Written by Kitt

How do I make a claim?

Claim, Accident, Damage, Phone, Contact

Written by Kitt
Updated over a week ago

I've been in an accident. What do I do?

Accident, Claim, Damage, Phone, Contact

Written by Kitt
Updated over a week ago

My car has been stolen. What do I do?

Claim, Theft, Stolen, Phone, Contact

Written by Kitt
Updated over a week ago

What happens if my car is written off?

Claim, Accident, Damage, Write-off, Value

Written by Kitt
Updated over a week ago

Do you offer a courtesy car in the event of an accident?

Claim, Accident, Courtesy, Car, Replacement

Written by Kitt
Updated over a week ago

How does your excess work?

Claim, Accident, Excess, Fees, Policy

Written by Kitt
Updated over a week ago

Can I choose who carries out my repair?

Claim, Accident, Damage, Repair, Garage

Written by Kitt
Updated over a week ago

Can I see a list of approved repairers?

Approved, Repairer, List, Repair, Claim

Written by Kitt
Updated over a week ago

What happens if I can't exchange details with the other person involved in an accident?

Claim, Exchange, Details, Phone, Contact

Written by Kitt
Updated over a week ago

If my car is stolen, will I have to pay for the miles the thief travels?

Stolen, Car, Thief, Miles, Driven

Written by Kitt
Updated over a week ago

I made a claim and the garage gave me a courtesy car. Am I covered?

Courtesy, Car, Insurance, Cover, Claim

Written by Kitt
Updated over a week ago

What do I do if I've collided with an animal?

Claim, Collision, Animal, Phone, Contact

Written by Kitt
Updated over a week ago