Everything you need to know about costs and fees | Support & Advice | By Miles

Everything you need to know about costs and fees

Learn more about billing, monthly statements, fees and paying by the mile.

21 articles in this collection
Written by Kitt

How do I update my payment details?

Payment, Details, Update, Unpaid, Statements

Written by Kitt
Updated over a week ago

Do you charge interest on my miles?

Charge, Interest, Monthly, Mileage, Cost

Written by Kitt
Updated over a week ago

Is VAT included in my quote?

VAT, IPT, Premium, Tax, Quote

Written by Kitt
Updated over a week ago

Why does my per-mile rate change when I change my address?

Per-mile, Rate, Cost, Address, Change

Written by Kitt
Updated over a week ago

Why can't I use my referral link if I come through a comparison site?

Refer, A, Friend, Comparison, Website

Written by Kitt
Updated over a week ago

How does the yearly mileage cap work?

Annual, Yearly, Mileage, Cap, 10000

Written by Kitt
Updated over a week ago

Do you have any hidden charges?

Hidden, Costs, Charges, Fees, Extras

Written by Kitt
Updated over a week ago

Can you match a quote from another provider?

Match, Quote, Price, Another, Insurer

Written by Kitt
Updated over a week ago

My statement says my miles for a journey were capped, what does this mean?

Journey, Mileage, Cap, 150, Miles

Written by Kitt
Updated over a week ago

Can I pay the fixed annual cost in instalments?

Upfront, Annual, Cost, Instalments, Monthly

Written by Kitt
Updated over a week ago

What happens if my monthly statement is very low?

Monthly, Statement, Payment, Fees, Charges

Written by Kitt
Updated over a week ago

Will I be charged a fee for adding, removing or changing named drivers on my policy?

Adding, Changing, Additional, Drivers, Fees

Written by Kitt
Updated over a week ago

Will my mileage still be capped if I drive over 150 miles abroad?

Discount, Mileage, Cap, Abroad, Overseas

Written by Kitt
Updated over a week ago

What things do you take into account when pricing my premium?

Pricing, Factors, Premium, Fees, Policy

Written by Kitt
Updated over a week ago

What if someone with Third Party Cover drives my car?

Third, Party, Cover, Named, Driver

Written by Kitt
Updated over a week ago

Does my premium need to be recalculated when I move address?

Premium, Cost, Move, House, Address

Written by Kitt
Updated over a week ago

Why do you charge an admin fee? My current insurer doesn't.

Admin, Fee, Charges, Fees, Insurer

Written by Kitt
Updated over a week ago

Will I be charged if I take the ferry?

Ferry, Charges, Fees, Abroad, Overseas

Written by Kitt
Updated over a week ago

Will I be charged a fee for changing my details?

Administration, Fee, Change, Details, Policy

Written by Kitt
Updated over a week ago

Can my free miles be exchanged for money when my policy ends?

Free, Miles, Free Miles, Credit, Cash, Money, Exchange

Written by Kitt
Updated over a week ago

How do I earn credit for free miles?

Free, Miles, How, To, Earn

Written by Kitt
Updated over a week ago