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Everything you need to know about costs and fees
Everything you need to know about costs and fees
Learn more about billing, monthly statements, fees and paying by the mile.
26 articles in this collection
Written by
Kitt
Statements
How do I update my payment details?
Payment, Details, Update, Unpaid, Statements
Written by
Kitt
Updated over a week ago
What happens if my monthly statement is very low?
Monthly, Statement, Payment, Fees, Charges
Written by
Kitt
Updated over a week ago
My statement says my miles for a journey were capped, what does this mean?
Journey, Mileage, Cap, 150, Miles
Written by
Kitt
Updated over a week ago
I've been charged or refunded for 'extras' in my monthly statement. What does this mean?
Charge, Extras, Estimated, Miles, Statement
Written by
Kitt
Updated over a week ago
I don't understand my statement. How was my monthly premium calculated?
Statement, Monthly, Premium, Calculated, Miles
Written by
Kitt
Updated over a week ago
Fees, premiums and paying by the mile
Do you have any hidden charges?
Hidden, Costs, Charges, Fees, Extras
Written by
Kitt
Updated over a week ago
What things do you take into account when pricing my premium?
Pricing, Factors, Premium, Fees, Policy
Written by
Kitt
Updated over a week ago
Can you match a quote from another provider?
Match, Quote, Price, Another, Insurer
Written by
Kitt
Updated over a week ago
Do you charge cancellation fees?
Cancellation, Fees, Charge, Insurance, Policy
Written by
Kitt
Updated over a week ago
Will my upfront fixed cost or per-mile rate ever change?
Policy, Cost, Fee, Rate, Changes
Written by
Kitt
Updated over a week ago
Can I pay the upfront fixed cost in instalments?
Upfront, Annual, Cost, Instalments, Monthly
Written by
Kitt
Updated over a week ago
Is VAT included in my quote?
VAT, IPT, Premium, Tax, Quote
Written by
Kitt
Updated over a week ago
Do you charge interest on my miles?
Charge, Interest, Monthly, Mileage, Cost
Written by
Kitt
Updated over a week ago
Why do you charge an admin fee? My current insurer doesn't.
Admin, Fee, Charges, Fees, Insurer
Written by
Kitt
Updated over a week ago
Why can't I use my referral link if I come through a comparison site?
Refer, A, Friend, Comparison, Website
Written by
Kitt
Updated over a week ago
How does the yearly mileage cap work?
Annual, Yearly, Mileage, Cap, 10000
Written by
Kitt
Updated over a week ago
Will my mileage still be capped if I drive over 150 miles abroad?
Discount, Mileage, Cap, Abroad, Overseas
Written by
Kitt
Updated over a week ago
Will I be charged if I take the ferry?
Ferry, Charges, Fees, Abroad, Overseas
Written by
Kitt
Updated over a week ago
Will I be charged for the miles driven by someone with Third Party Cover?
Third, Party, Cover, Named, Driver
Written by
Kitt
Updated over a week ago
Will I be charged a fee for changing my details?
Administration, Fee, Change, Details, Policy
Written by
Kitt
Updated over a week ago
Does my premium need to be recalculated when I make a change?
Premium, Cost, Move, House, Address
Written by
Kitt
Updated over a week ago
Will I be charged a fee for adding, removing or changing named drivers on my policy?
Adding, Changing, Additional, Drivers, Fees
Written by
Kitt
Updated over a week ago
How do I earn credit for Free Miles?
Free, Miles, How, To, Earn
Written by
Kitt
Updated over a week ago
Can my Free Miles be exchanged for money when my policy ends?
Free, Miles, Free Miles, Credit, Cash, Money, Exchange
Written by
Kitt
Updated over a week ago
You’ve sent me a renewal quote with an estimated total cost for the year. How’s this calculated?
Renewal, Quote, Estimated, Total, Cost, Year
Written by
Kitt
Updated over a week ago
Why have I been charged a fee after the end of my policy?
Written by
Kitt
Updated over a week ago