Our claims line is open 24/7, all year round and can be reached on 0330 088 3838.
If you have any questions, you may just find the answer in our FAQs.
It’s also worth remembering, you can take care of quite a few things using the app - without any need to get in touch. For example, you can top up pre-paid miles, arrange to temporarily unplug your Miles Tracker, or change your policy details (better yet, the first 3 changes you make this way have no admin fee).
If you need to talk to us about anything else, you can chat to us using the app or web dashboard from 10am to 4pm.
Prefer the phone? You can call us on the number above. Calls concerning accidents and claims are handled 24/7. If you need to talk about something else, please call between 10am and 4pm.
You can also email hello@bymiles.co.uk anytime.