Common questions about your pay-by-miles policies
New to pay-by-mile car insurance? Probably best you start reading here.
- How does pay-by-mile work?
- How does pay-by-mile work when I spread the fixed upfront cost?
- How do monthly payments work?
- I already tell my insurer how much I drive. How is pay-by-mile different?
- What are your opening hours?
- Can I speak with By Miles on the phone?
- How do I contact you at the weekend or on bank holidays?
- When was By Miles started?
- Who underwrites your insurance?
- What's the catch? How come you're so much cheaper than my renewal from my current insurer?
- What happens if I drive more than the mileage I estimated in my quote?
- What happens if I go over my annual mileage estimate?
- Why is my final quote price different to my quick quote?
- Is there a limit on how many miles I can drive?
- Can I purchase a policy to start today?
- How easily can I switch to By Miles?
- What payment methods can I use?
- Is this a black box policy? What driving data do you record and how is it used?
- Can I save if I'm a safe driver?
- What do you mean by a 'low-mileage' driver?
- Will you update the MID when I get pay-by-mile insurance?
- How secure is my data?
- Where can I view your Terms of Business, Privacy Policy, Cookies and Terms of Use?
- Is my No Claims Discount (NCD) affected if I join By Miles?
- Can I protect my No Claims Discount (NCD)?
- How do I get proof of my No Claims Discount (NCD)?
- Do you provide temporary cover?
- Can I use my policy to get my car if it's been impounded?
- What does registered keeper mean?
- What does legal owner mean?