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Important information about By Miles.

We're no longer offering quotes for new customers. If you already have a valid quote from us, you can still retrieve it and buy a policy.

If you’re already a By Miles member, don’t worry – your existing insurance policy is still valid and you’re covered until your policy ends. Until then, you’ll be able to get in touch, manage your policy and use our mobile app or web dashboard as normal.

We will continue to offer new renewal quotes to existing customers until 6th January 2026.

Read the full update

Can I use the app without the Miles Tracker connected?

It’s important to note that keeping the Miles Tracker plugged in is one of the terms of your cover - so leaving it unplugged could lead to your policy being cancelled.

Technically, the app will still work when your Miles Tracker is unplugged - but app features like Find My Car won’t. 

Find out more about:

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Your cover is provided subject to the terms and conditions outlined in your Policy Handbook and Policy Schedule. Be sure to give them a read.

All FAQs are correct at the time of writing.