Uninstall, Reinstall, Broken, App, Reset
It's easy to uninstall and reinstall the app. You might like to do this if your app isn't working properly.
iPhone users:
-
Uninstall the app by pressing and holding down your finger on the 'By Miles' icon on your home screen or in the menu until it starts to shake
-
Tap the 'X' in the grey circle in the top left corner
-
To reinstall, go to the App Store
-
Search for 'By Miles'
-
Tap 'Get'
Android users:
-
Log out of the app
-
Uninstall the app by going to Settings
-
Tap on 'Apps' or 'Application Manager' (this may differ depending on your device)
-
Find and tap on 'By Miles' in the list
-
Now tap on 'Force stop' button (if the Force Stop permission screen appears then tap on 'OK')
-
After Force Stopping the app, tap on the 'Clear data' button - sometimes this is towards the bottom of the screen (then tap on 'OK' if it asks to confirm)
-
Now tap on the 'Uninstall' Button to uninstall the app (and again if it asks any permission tap on 'OK' to confirm)
-
To reinstall, go to the Google Play Store
-
Search for 'By Miles'
-
Tap 'Install'
You will need to log back in with your email address and password after reinstalling.