Renewal, Quote, Total, Cost, Year, Insurance
When you start a policy with us, it will be set to auto-renew after a year. Unless you turn auto-renewal off, you’ll automatically gain 12 more months of cover at the renewal date. If you’re happy sticking with us, you don’t need to do anything to stay covered. We’ll simply take payment and send you your updated policy documents when renewal time rolls around.
Auto-renewal is totally optional. You can turn your auto-renewal off on your app or web dashboard. Once you've logged in, select 'My Policy' from the main menu and click the button which says 'Switch off auto renew'.
Alternatively, you can get in touch with us by email, via live chat or by phone. It’s never too early to turn it off - you can let us know you want auto-renewal turned off from the moment you first purchase your policy - but if you get in contact to ask us to turn auto renew off (or on) for you, it will need to be during our operating hours and before your policy renewal or end date, so we can make sure your changes are made in time