Claim, Accident, Damage, Write-off, Value
This would usually only be the case if repairing your car is unfeasible. No worries, the claims team will take care of it. You’d receive either the market value of your car at the time of the accident minus the excess, or the amount you paid for it minus the excess – whichever is the lower amount.
If your car is more than one year old, you will be paid the market value of your car when the damage occurred minus the excess on your policy.
Your damaged car will then become our property in some cases. There can be cases in where you can re-buy the car from your insurer. Normally we can continue the cover in these cases provided the car is deemed roadworthy.
Once you have been paid your settlement, please do get in touch with support@bymiles.co.uk to let us know as we'll need to close the policy for you. Alternatively, we will need to check your documents to ensure the cover can continue, depending on the case.