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  1. By Miles - Advice and answers from the By Miles Team
  2. What to do when making a claim

What to do when making a claim

Stay cool, calm and get in touch with us. Find out more in this section.

  • How do I make a claim?
  • How do I get in touch with RAC if I have a breakdown?
  • I have been in an accident but I only want to inform you. What shall I do?
  • My car has been vandalised, am I covered?
  • When is it worth claiming?
  • I've been in an accident. What do I do?
  • My car has been stolen. What do I do?
  • What happens if my car is written off?
  • Do you offer a courtesy car in the event of an accident?
  • How does your excess work?
  • Can I choose who carries out my repair?
  • Can I see a list of approved repairers?
  • What happens if I can't exchange details with the other person involved in an accident?
  • If my car is stolen, will I have to pay for the miles the thief travels?
  • I made a claim and the garage gave me a courtesy car. Am I covered?
  • What do I do if I've collided with an animal?
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