Claim, Accident, Courtesy, Car, Replacement
If you have an accident in the United Kingdom and your car is un-driveable, we’ll arrange for someone to pick it up from the scene.
Once your car is ready to go in for repairs, a courtesy car will be provided by the approved repairer whilst your car is being fixed (subject to availability). You and any named drivers on your policy will be insured on the courtesy car while yours is being repaired. You don't need to plug the Miles Tracker into the courtesy car (those miles are on us).
Courtesy cars aren't intended to be an exact replacement of your car, they're usually small hatchbacks. (Although, if yours is a non-fault claim, larger cars may be available in some cases).
Please note, courtesy cars are subject to availability and aren't offered in the case of a total loss or theft of your car, unless you have Courtesy Car Plus or Replacement Vehicle Hire.