You don’t always need to make a claim, but it’s a condition of your policy to let us know any time there’s an incident which involves you or any named drivers using your car. (You may not want to claim, but depending on what happened, someone else may want to claim against you - so it’s important your insurer knows).
Contact our claims line on 0330 088 3838, managed by our independent claims partner, Auxillis. If you’re not intending to make a claim, let them know you just want to report the incident Let them know you wish to report the incident for information only (ideally within the first 24 hours) and provide as much information as possible.