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Important information about By Miles.

We're no longer offering quotes for new customers. If you already have a valid quote from us, you can still retrieve it and buy a policy.

If you’re already a By Miles member, don’t worry – your existing insurance policy is still valid and you’re covered until your policy ends. Until then, you’ll be able to get in touch, manage your policy and use our mobile app or web dashboard as normal.

We will continue to offer new renewal quotes to existing customers until 6th January 2026.

Read the full update

Does my car need a mobile signal to send you my mileage?

Yes, if you’re using your cars connectivity to send us your mileage data, your car will need a mobile signal so that it can connect to the Internet. Don’t worry if it doesn’t have signal where you normally park - it won’t matter. Your mileage data will update as soon as your car has signal again.

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Your cover is provided subject to the terms and conditions outlined in your Policy Handbook and Policy Schedule. Be sure to give them a read.

All FAQs are correct at the time of writing.