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  1. By Miles - Advice and answers from the By Miles Team
  2. Our Connected Car policies

Our Connected Car policies

For some newer, connected cars, you can connect By Miles directly to your car’s mileometer and share your mileage in seconds, no need for a Miles Tracker at all. Learn more about here

  • How do I set up the Volvo Cars app?
  • My Mini has disconnected from By Miles - what do I do?
  • My BMW has disconnected from By Miles - what do I do?
  • How do I set up a BMW ConnectedDrive account?
  • How do I set up a Mercedes me account?
  • How do I set up a MINI Connected account?
  • I don’t want to plug in a Miles Tracker, can I get a connect policy?
  • Can I switch over to a connect policy now?
  • I have a connected car, why can’t I get a connect policy?
  • On a connect policy, will By Miles drain my car battery if it keeps checking for my car’s mileage?
  • How does By Miles use information from my car?
  • My mileage hasn’t updated, what’s wrong?
  • Can I view my journeys if I have a connect policy?
  • My By Miles account is saying my car’s disconnected. What should I do?
  • What happens if I revoke access or disconnect my car from By Miles?
  • What happens with my car’s connection to By Miles after I've ended my policy?
  • I'm taking my car for a service or MOT, what happens if they revoke access to my car for By Miles?
  • If I’m on a connect policy, how does the app connect to my car?
  • Can you detect problems with my car when it's on a connect policy?
  • I'm being told that I've connected the wrong car. What should I do?
  • Should I disconnect my car from my By Miles account if I'm going on a track day?
  • Will you use data about my speed from my connected car to refuse a claim?
  • Can I connect my car to my By Miles policy and to another service at the same time?
  • Am I insured to drive if my car is not connected to my By Miles account?
  • Will I be insured before I connect my car to my By Miles account?
  • Does my car need a mobile signal to send you my mileage?
  • Can connecting my car to my By Miles account risk my data security?
  • Can connecting my car to my By Miles account affect the car's electronics?
  • How do I know my connected policy is activated?
  • How do I connect my BMW to By Miles?
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