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Important information about By Miles.

We're no longer offering quotes for new customers. If you already have a valid quote from us, you can still retrieve it and buy a policy.

If you’re already a By Miles member, don’t worry – your existing insurance policy is still valid and you’re covered until your policy ends. Until then, you’ll be able to get in touch, manage your policy and use our mobile app or web dashboard as normal.

We will continue to offer new renewal quotes to existing customers until 6th January 2026.

Read the full update

By Miles - Advice and answers from the By Miles Team Help Center home page Go to By Miles
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  1. By Miles - Advice and answers from the By Miles Team
  2. Cover and eligibility for pay-by-mile

Cover and eligibility for pay-by-mile

Want to know more about what our policies cover and how you can get one? You've come to the right place.

  • What documents can I use to prove where I live?
  • What documents can I use to prove where I live if I live at my family home?
  • What documents can I use to prove where I live if I'm a student?
  • Can I just get insurance for when I'm driving?
  • Am I covered if I park on the road?
  • Am I covered to drive other cars?
  • I've had insurance cancelled, can I still get a policy?
  • Do you offer a multi-car discount?
  • My car is imported, can you insure me?
  • Can I insure a motorcycle, van, caravan, motorhome or any other vehicles?
  • Do I need a UK licence?
  • What if I have a European driving licence?
  • Are there age restrictions?
  • Will you take on drivers with points and convictions?
  • Who is allowed to drive my car?
  • Can I lend my car out to others as party of a car sharing scheme?
  • Can I add my friend or neighbour to my policy?
  • My car was previously written off, can I get a quote?
  • Can I insure a car that is not UK-based?
  • Can I purchase a policy if I'm based outside mainland UK?
  • Can I get a policy if I live in Northern Ireland?
  • I need indemnity insurance to work as a volunteer. Do you offer this?
  • Do you insure diplomatic vehicles?
  • Do you offer hire and reward insurance?
  • Do you offer Gap insurance?
  • Are there medical restrictions?
  • When after an operation am I medically fit to drive and covered by insurance?
  • Is the battery in my electric car covered in the event of an accident?
  • Will you cover me if I chip my car or have my ECU remapped?
  • Am I still covered if my car has been chipped, remapped or modified in another way?
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