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Important information about By Miles.

We're no longer offering quotes for new customers. If you already have a valid quote from us, you can still retrieve it and buy a policy.

If you’re already a By Miles member, don’t worry – your existing insurance policy is still valid and you’re covered until your policy ends. Until then, you’ll be able to get in touch, manage your policy and use our mobile app or web dashboard as normal.

We will continue to offer new renewal quotes to existing customers until 6th January 2026.

Read the full update

By Miles - Advice and answers from the By Miles Team Help Center home page Go to By Miles
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  1. By Miles - Advice and answers from the By Miles Team
  2. Cover and eligibility for pay-by-mile

Cover and eligibility for pay-by-mile

Want to know more about what our policies cover and how you can get one? You've come to the right place.

  • Is my car covered for fire damage?
  • What cover is included in a By Miles policy?
  • What kind of coverage does By Miles offer?
  • What legal cover is already included in the policy?
  • Do you cover windscreen damage?
  • Is personal accident cover included in a By Miles policy?
  • Is child seat cover included in a By Miles policy?
  • Is misfuelling cover included in a By Miles policy?
  • Is replacement key cover included in a By Miles policy?
  • Is uninsured driver cover included in a By Miles policy?
  • Is personal belongings cover included in a By Miles policy?
  • Do you offer new for old car cover as part of a By Miles policy?
  • Am I allowed to tow a trailer or caravan?
  • Are repairs guaranteed as part of a By Miles policy?
  • What add-ons do you offer?
  • Can I take out legal expenses cover?
  • Do you offer breakdown cover?
  • What is Courtesy Car Plus?
  • What is Replacement Vehicle Hire?
  • Is my car covered when I drive abroad?
  • What is a Green Card?
  • Am I covered if I drive in Northern Ireland?
  • Am I covered if I hire a car abroad?
  • Why can't you offer me cover?
  • Can I get insured without any NCD?
  • Can I use No Claims Discount (NCD) that I've earned on a motorcycle, van or lorry?
  • Can I get coverage for business use?
  • I don't need business use. Can I remove it from the policy?
  • I don't need commuting cover. Can I remove it from the policy?
  • I don't want comprehensive cover, can I get third party cover only?
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