Making changes to your policy or cancelling
Want to change your details, your car or leave us for good? Everything you need to know is here.
- How do I change my shipping address?
- What policy changes can I make through my app or dashboard?
- What changes can't I make through my app or dashboard?
- What changes do I need to tell you about?
- How can I amend my policy?
- How do I change my account details?
- Why does my premium need to be recalculated when I make a change?
- I'm changing the details on my By Miles policy. Why doesn't my new price match the quick quote?
- What happens if I make more than three changes to my policy in a year?
- Why can't I make a change through my app?
- What happens if I change my car?
- Can I add or remove drivers on the policy?
- Can I change the main driver on my policy?
- What if my medical condition has changed?
- How can I cancel my policy?
- Do you have a cooling off period?
- How do I get my No Claims Discount (NCD) at the end of my policy?
- Can I temporarily suspend my policy?
- Can I cancel my extra legal protection cover?
- Where can I find my refund?
- What happens if my refund is issued to an old card?
- Can I cancel my breakdown cover?