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  1. By Miles - Advice and answers from the By Miles Team
  2. Making changes to your policy or cancelling

Making changes to your policy or cancelling

Want to change your details, your car or leave us for good? Everything you need to know is here.

  • What changes do I need to tell you about?
  • How can I amend my policy?
  • How do I change my account details?
  • Why does my premium need to be recalculated when I make a change?
  • I'm changing the details on my By Miles policy. Why doesn't my new price match the quick quote?
  • What happens if I make more than three changes to my policy in a year?
  • Why can't I make a change through my app?
  • What happens if I change my car?
  • Can I add or remove drivers on the policy?
  • Can I change the main driver on my policy?
  • What if my medical condition has changed?
  • How can I cancel my policy?
  • Do you have a cooling off period?
  • How do I get my No Claims Discount at the end of my policy?
  • Can I temporarily suspend my policy?
  • Can I cancel my extra legal protection cover?
  • What happens if my refund is issued to an old card?
  • Can I cancel my breakdown cover?
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