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  1. By Miles - Advice and answers from the By Miles Team
  2. Our clever little Miles Tracker

Our clever little Miles Tracker

You can plug the Miles Tracker into your own car in seconds. Learn more about it here.

  • What do I do if I need to temporarily unplug my Miles Tracker?
  • What is the Miles Tracker? What does it do?
  • How do I plug in the Miles Tracker?
  • Do I need to pay for the Miles Tracker?
  • Will I be insured before I plug the Miles Tracker in?
  • Am I insured to drive if the Miles Tracker isn't plugged in?
  • How do I know my Miles Tracker is activated?
  • I've plugged in my Miles Tracker, but it's not activating. What do I do?
  • What happens if I unplug the Miles Tracker?
  • I've had a message saying my Miles Tracker hasn't been seen for a while. What do I do?
  • Does the Miles Tracker need a mobile signal?
  • How does the app connect to the Miles Tracker?
  • I'm taking my car for a service or MOT, what happens if they unplug the Miles Tracker?
  • I don't want to be charged for miles driven whilst my car is in for a service, what shall I do?
  • Should I unplug the Miles Tracker if I'm going on a track day?
  • Can the Miles Tracker detect problems with my car?
  • A red light started flashing when I plugged in the Miles Tracker. Is that correct?
  • Can plugging in the Miles Tracker damage the car's electronics in any way?
  • I'm being told that I'm plugged into the wrong car. What should I do?
  • What are the dimensions of the Miles Tracker?
  • Can I use the Miles Tracker and another OBD-II device at the same time?
  • My Miles Tracker blocks the cover over my OBD-II socket. What do I do?
  • Will you use data about my speed from the Miles Tracker to refuse a claim?
  • My Miles Tracker doesn't sit tight in the OBD-II socket. What should I do?
  • The Miles Tracker has been damaged. What do I do?
  • Is there a minimum distance for tracked journeys?
  • When does the Miles Tracker stop tracking my journey?
  • Will the Miles Tracker drain my car battery?
  • Does the Miles Tracker impose a curfew on times of the day I can drive?
  • What do I do with the Miles Tracker after I've ended my policy?
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